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Shipping Policy

Last updated: July 2026

Apex Bio Thailand ships exclusively within Thailand. We take special care to ensure all peptide products are securely packaged and dispatched in a timely manner.

Shipping Destinations

We currently ship to all provinces within Thailand. We do not offer international shipping at this time.

Shipping Methods & Rates

Free Shipping

Orders totalling THB 5,000 or more qualify for free shipping, automatically applied at checkout.

Delivery Timeframes

• Bangkok: Approximately 1 business day
• Other provinces: 1 to 2 business days

Delivery times are estimates and may vary due to carrier schedules, public holidays, or unforeseen circumstances. We are not responsible for carrier-related delays once the order has been dispatched.

Order Processing

Orders are processed on business days (Monday to Friday, excluding Thai public holidays). Orders placed after business hours or on weekends will be processed the following business day.

Temperature-Sensitive Handling

Our peptide products are supplied in lyophilised (freeze-dried) powder form, which is stable at ambient temperatures during transit. We recommend storing products at 2 to 8 degrees Celsius immediately upon receipt to maintain long-term integrity.

In the event of a shipping delay where products remain unrefrigerated for more than 2 weeks, we will supply replacement products at no charge.

Tracking

A tracking number will be provided once your order has been dispatched. You can use this to monitor your delivery via the respective carrier's website.

Failed Deliveries

If a delivery attempt is unsuccessful, please contact the carrier directly using your tracking number. Apex Bio Thailand is not responsible for packages that are undeliverable due to incorrect address information provided at checkout. However, if an unresolved delay results in products being unrefrigerated for more than 2 weeks, please contact us and we will arrange a replacement.

Contact

For inquiries, please reach out via our Research Support & Guidance page or contact us directly through our LINE support channel at @apexbio.